Visitors’ Information

Accessibility

The following sites in Yad Vashem are accessible to persons with physical disabilities: the Holocaust History Museum, Museum of Holocaust Art, Exhibitions Pavilion, Visual Center, Learning Center, Synagogue, Children’s Memorial, Hall of Remembrance, Avenue of the Righteous Among the Nations, Warsaw Ghetto Square, Cattle Car- Memorial to the Deportees, International School for Holocaust Studies, Library and Archives, Administration and Research Building, Visitors’ Center, Bookstore, Auditorium Building, and other memorials and statues on the Mount of Remembrance.

The Valley of the Communities is not accessible for persons with physical disabilities. The Garden of the Righteous is partially accessible.

For more information on the different sites at Yad Vashem and their locations, click here.

	Parking: Specially designated parking spaces are available in the underground parking lot and on the perimeter road.
	Restroom Facilities: All public restroom facilities are wheelchair-accessible.
	Elevators: Elevators can be found in the Visitors’ Center, Square of Hope (at the exit of the Holocaust History Museum), International School for Holocaust Studies, and the Administration and Research Building.
	Shuttle Service from Mount Herzl: A free shuttle service with accessible buses running between Mount Herzl and Yad Vashem is available throughout the opening hours of Yad Vashem.
	Wheelchairs: A limited number of wheelchairs are housed in the Cloakroom, situated on the lower level of the Visitors’ Center. They can be reserved upon arrival at Yad Vashem, at the Information Desk in the Visitors’ Center. The wheelchairs are available free of charge; deposit of a photo ID is required.
	Chairs: Numerous chairs for the use of visitors have been placed along the entire route of the Holocaust History Museum. Additionally, portable folding chairs which allow for sitting down in practically all locations within the museum are available at the Cloakroom, situated at the lower level of the Visitors’ Center.
Tools for the Hearing Impaired
	Audio Guide: Personal device carried by the visitor that provides information and explanations about approximately 80 displays in the Holocaust History Museum. The Audio Guide is available in English, Hebrew, French, Russian and Spanish, and will soon be available in Arabic and German as well.
	Group Audio Guide: Each member of the group visiting the Holocaust History Museum receives a personal headset in which they hear their individual guide speaking directly into a transmitter.

Both systems are accessible for the hearing impaired

Electromagnetic Transceiver - In addition, hearing impaired visitors in the Holocaust History Museum can borrow an electromagnetic transceiver worn on the neck that transfers the words of the guide or the personal audio guide to their hearing aid.

For more information, please call the Reservations Center at: 02-644-3802

Sign language translators arriving with visitors are welcome to participate in guided tours, as well as those individuals accompanying the visually impaired.

Assistance for Visually Impaired Persons in the Library

Yad Vashem recently installed tools in the reading room of the library to enlarge texts for visually impaired persons. The new tools, amongst them a machine with a special optical lens, enlarge the text, enabling visually impaired persons to read the archival material more easily, thus facilitating their searches for information. Additionally, a new program installed in the computers in the reading room of the library and in the Hall of Names enlarges the text on the computer display.